Why we ask for your personal email

The portability problem

Imagine logging three years of rope hours using your employer's email — [email protected]. You move to a new company. That email disappears. So does access to your account, and the logbook it holds.

Your IRATA logbook is a professional record you carry for your entire career. It should be tied to you, not to an employer who can revoke the address at any time.

What a personal email guarantees

• ✓
  You keep access to your account when you change employer — on day one at the new job, your full logbook history is there.
• ✓
  Your logbook entries from previous employers remain in your record. New employers join the history — they don't erase it.
• ✓
  If you go sole-trader between jobs, your account is yours to keep.
• ✓
  Credential expiry alerts, document notifications, and counter-sign confirmations all reach you directly — not via a work inbox that gets shut down.

Can't I use my work email?

You can. We won't stop you. But we strongly recommend against it.

If you use a work address and later leave that company, you will need to contact [email protected] to update your login email — we will verify your identity and update the address manually.

It's much simpler to start with a personal address.

We don't spam

We only send emails that are relevant to your account: sign-off requests, expiry alerts, and occasional product updates. No marketing blasts. You can adjust notification preferences under Profile → Notifications (scroll to the Notifications section on your profile page).