Terms of Service

1. Agreement

By registering for or using RopeLogix (“the Platform”), you agree to these Terms. RopeLogix is operated by Inevara Pty Ltd trading as Sajdak Group Holdings WLL (“we”, “us”). If you are registering on behalf of a company, you confirm you have authority to bind that company.

2. The Platform

RopeLogix provides digital tools for IRATA rope access compliance management including logbook records, SWMS generation, credential tracking, equipment registers, and incident records. The Platform is provided as a software service — it does not replace professional safety advice, legal counsel, or the judgment of a qualified IRATA Level 3 supervisor.

Disclaimer: RopeLogix does not guarantee that use of the Platform constitutes legal compliance with any jurisdiction’s work health and safety laws. You remain responsible for ensuring your operations comply with applicable WHS legislation and IRATA ICOP requirements.

3. Subscriptions and billing

Subscriptions are billed monthly. Payments are processed by Paddle, our Merchant of Record — Paddle is the legal seller for all transactions. Prices are in AUD and include applicable taxes.

Subscriptions automatically renew unless cancelled before the renewal date via the Billing page in the Platform. Cancellation takes effect at the end of the current billing period — no refunds are issued for partial periods.

4. Your data

You own your data. We do not claim intellectual property rights over your logbook entries, SWMS content, or other records you create. On account closure, we will provide a data export on request within 30 days. After 90 days post-closure, data is permanently deleted.

5. Acceptable use

You must not: use the Platform for any unlawful purpose; attempt to reverse-engineer or access the Platform other than via the provided interface; upload malicious content; impersonate another person; or share account credentials with persons outside your organisation.

6. AI-generated content

The Platform uses Anthropic’s AI to generate SWMS drafts. AI-generated content is a starting point only — it must be reviewed, edited, and approved by a qualified supervisor before use. We accept no liability for AI-generated content used without proper review.

7. Limitation of liability

To the maximum extent permitted by Australian law, our total liability to you for any claim arising from use of the Platform is limited to the fees you paid in the 3 months preceding the claim. We are not liable for indirect, consequential, or special damages including lost profits or data loss.

8. Governing law

These Terms are governed by the laws of Queensland, Australia. Disputes are subject to the exclusive jurisdiction of Queensland courts.

9. Contact

Legal enquiries: [email protected]