Why we ask for your personal email

The portability problem

Imagine logging three years of rope hours using your employer's email — [email protected]. You move to a new company. That email disappears. So does access to your account, and the logbook it holds.

Your IRATA logbook is a professional record you carry for your entire career. It should be tied to you, not to an employer who can revoke the address at any time.

What a personal email guarantees

• ✓
  You keep access to your account when you change employer — on day one at the new job, your full logbook history is there.
• ✓
  Your logbook entries from previous employers remain in your record. New employers join the history — they don't erase it.
• ✓
  If you go sole-trader between jobs, your account is yours to keep.
• ✓
  Credential expiry alerts, document notifications, and counter-sign confirmations all reach you directly — not via a work inbox that gets shut down.

Can't I use my work email?

You can. We won't stop you. But we strongly recommend against it.

If you use a work address and later leave that company, you can update your email under Settings → Account → Email — but you'll need access to the old address one final time to confirm the change. If the address has already been deactivated, you'll need to contact our support team to verify your identity manually.

It's much simpler to start with a personal address.

We don't spam

We only send emails that are relevant to your account: sign-off requests, expiry alerts, login verification, and occasional product updates. No marketing blasts. You can adjust notification preferences under Settings → Notifications.