Sign-off PIN

A 4-digit code that proves you — not someone else with your phone unlocked — authorised a signature.

What is the sign-off PIN?

Your sign-off PIN is a 4-digit code you set during first login. It is required every time you sign something in RopeLogix:

  • Signing a SWMS as crew or supervisor
  • Counter-signing a technician's logbook entry
  • Signing off a pre-start checklist
  • Attesting to logbook entries

It is separate from your account password. The PIN is stored as a one-way hash — we cannot see it.

Setting your PIN for the first time

On your first login after creating an account, you will be redirected automatically to the PIN setup screen before you can access the dashboard. You cannot skip this step.

  1. Enter a 4-digit PIN of your choosing.
  2. Enter it a second time to confirm.
  3. Tap Save PIN.

You are then taken to the screen you were originally trying to reach (or the dashboard).

Changing your PIN

You can change your PIN at any time from Settings → Sign-off PIN (accessible via the More menu on mobile or directly at app.ropelogix.com/settings/sign-off-pin).

  1. Enter your current PIN to verify.
  2. Enter a new 4-digit PIN.
  3. Confirm the new PIN.
  4. Tap Change PIN.
Choose a PIN you will remember. Unlike a password, there is no email-reset flow for the sign-off PIN — it is meant to confirm your physical presence, not recover account access. If you forget your PIN, contact [email protected] and we will verify your identity and reset it for you.

Forgotten PIN

If you cannot remember your sign-off PIN, email [email protected] with your account email address. We will verify your identity and reset the PIN so you can set a new one.

Your existing signed documents are not affected — signatures are recorded at the time they are made and remain valid.

Why is a PIN required?

IRATA ICOP and Australian WHS regulations require that signatures on safety-critical documents (logbook attestations, SWMS) can be attributed to a specific named individual. A PIN confirms that the person named in the signature was physically present and consenting — not that someone simply left their device unlocked.

The PIN is intentionally simple (4 digits) because it is used many times per site day. It is not a security mechanism against sophisticated attacks — it is an intent-confirmation step.

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